 
We understand. Life doesn't grind to a halt when the check engine light comes on. That's exactly why servicing and purchasing parts for your vehicle is a no-brainer with Customer Preferred. Despite common perceptions, you simply won't find a better value anywhere else, including the local shops down the road. Here's why:
Expert certified technicians for unmatched peace of mind.
Your vehicle is typically the second largest purchase you'll ever make. Why leave the care and maintenance of your high-performance machine to just anybody? Our certified-trained technicians know your vehicle inside-and-out and will keep your vehicle running smoothly by ensuring every repair and maintenance schedule is done correctly to manufacturer's specifications.
Peace of mind that doesn't cost an arm and a leg.
You might think that getting this kind of service comes at a steep price. However, you'll be happy to know that our prices are actually very competitive and comparable to those of non-certified third-party shops. Plus, with our service specials and parts specials you can save even more. So rest easy - you don't have to break the bank to give your vehicle the best care possible.
Convenient features to accommodate life's demands.
We understand. You have a busy lifestyle. That's why the Customer Preferred experience includes convenient amenities such as:
- Quiet lounges with available entertainment and Wi-Fi connection throughout the store
- Alternative transportation while your vehicle is in for repairs including car loaners and shuttle service
- Complimentary car washes
- Paintless dent removal (first dent)
- Plus much more!
OEM parts you can trust.
For the rare occasion when your vehicle needs repairs, rely 
on our knowledgeable Customer Preferred parts specialists to ensure you 
get the best quality parts for your vehicle. They'll be able to assist 
you and make sure you get precisely what you need to keep your vehicle 
running smoothly for many more miles.
So, 
as you can see, the Customer Preferred Service & Parts 
experience cannot be matched. No matter what your maintenance and repair
needs may be, our Customer Preferred staff is committed to delivering 
nothing short of your complete satisfaction and peace of 
mind.
Nalley BMW of Decatur
 Certified Center
 Certified Center 
Service Hours 
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday 7:00 AM - 6:00 PM
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
See All Department Hours
Dealership Hours 
- Monday 9:00 AM - 7:00 PM
- Tuesday 9:00 AM - 7:00 PM
- Wednesday 9:00 AM - 7:00 PM
- Thursday 9:00 AM - 7:00 PM
- Friday 9:00 AM - 7:00 PM
- Saturday 9:00 AM - 6:00 PM
- Sunday 12:00PM - 5:00PM Last Sunday of Month
Parts Dept. Hours 
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday Closed
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
Service Dept. Hours 
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday 7:00 AM - 6:00 PM
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
 Certified Center
 Certified CenterService Hours
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday 7:00 AM - 6:00 PM
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
Dealership Hours
- Monday 9:00 AM - 7:00 PM
- Tuesday 9:00 AM - 7:00 PM
- Wednesday 9:00 AM - 7:00 PM
- Thursday 9:00 AM - 7:00 PM
- Friday 9:00 AM - 7:00 PM
- Saturday 9:00 AM - 6:00 PM
- Sunday 12:00PM - 5:00PM Last Sunday of Month
Parts Dept. Hours
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday Closed
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
Service Dept. Hours
- Monday 7:00 AM - 6:00 PM
- Tuesday 7:00 AM - 6:00 PM
- Wednesday 7:00 AM - 6:00 PM
- Thursday 7:00 AM - 6:00 PM
- Friday 7:00 AM - 6:00 PM
- Saturday 7:00 AM - 4:00 PM
- Sunday Closed
